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Acres
U.S.A. is a family-owned business that's been a leading voice for
eco-agriculture for more than 35 years. When you purchase from us
you are supporting small enterprise and ecological publishing.
We are a real company, not a new "virtual"
company which takes orders and then passes them on to someone else
for fulfillment. We don't drop ship. We are not a storefront for
a big company financed by debt or an overhyped stock market. We
inventory and ship every order ourselves. We answer our own phones.
And every book you see here is normally in the next room ready to
promptly send to you. We are eager to help you in your search for
eco-knowledge.
Thank you,
Fred C. Walters,
Publisher
Guarantee & Returns
Your satisfaction is our goal. We guarantee that every item sold
is as described and of high quality. If you feel your purchase fell
short, please return it within 30 days (60 days for international
customers), packed well to ensure it arrives in resalable condition.
Indicate whether you would like an exchange, a refund (to your credit
card or by check), or as an Acres U.S.A. credit to hold for future
purchases. Please call or e-mail with specific questions.
Subscriptions -- If you are unhappy for any reason,
we will issue a refund for all issues that we have not already mailed
to you.
Books -- Damaged books please call for return instructions.
Disappointing books must be received in resalable condition (no
scuffs, cracked spine, etc.); please wrap well!
Audio/Video Tapes -- Sorry, no returns for audio or
video products unless defective. Return to: Acres
U.S.A., P.O. Box 91299, Austin, TX 78709 (U.S. mail); or
to Acres U.S.A., 5321 Industrial Oaks Blvd., Ste. 128, Austin, TX
78735 (UPS, etc.). Include copy of original invoice noting
reason for return.
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Phone Orders --
U.S. and Canada phone toll-free 1-800-355-5313, Monday-Friday, 8:30
a.m.-5 p.m. central time, and our friendly staff will be able to
advise you of availability and answer any questions you might have.
Or leave your order after hours on our secure voice mail system
for processing first thing the next morning.
Mail Orders --
Print this order form
(PDF document; download
PDF reader here) and then mail with your check, money order,
or credit card information. Please include a phone number or e-mail
address in case we have any questions.
Fax Orders --
Print this order form
(PDF document; download
PDF reader here) and then fax your order 24 hours a day to our
secure fax machine at (512) 892-4448. Please include your e-mail
address or fax number in case we have any questions.
International Orders
-- Order from this website, fax your order to (512) 892-4448, or
phone to (512) 892-4400.
Payment -- We
only accept payment in U.S. dollars (for a conversion estimate to
34 major currencies, click
here).
United States -- We accept personal check, money order,
Visa, MasterCard, American Express and Discover. Sorry, no COD orders.
Canada -- We accept credit cards, Canadian postal
money orders in U.S. dollars, checks drawn on U.S. banks, and checks
drawn on Canadian banks if specified in U.S. dollars.
Other Countries -- We accept credit cards and bank
drafts drawn on a U.S. bank in U.S. dollars.
Shipping
& Handling Charges
United States
Standard shipping (post office or UPS ground), delivery in
4-10 days, $3.00 first item, $1.00 each additional item.
Priority
Mail (USPS), delivery 3-4 days, $5.00 first item, $2.00 each
additional item.
UPS 2-day
(NO P.O. BOXES!), delivery in 2 business days, $12.00 first item,
$4.00 each additional item.
All countries except Middle East & Africa
Standard shipping (post office surface mail), delivery usually
2-12 weeks (2-3 weeks Canada), $8.00 first item, $6.00 each additional
item.
Middle East & Africa
Standard shipping (post office surface mail), usually 2-12
weeks, $12.00 first item, $10.00 each additional item.
Expedited
shipping & large orders we will provide a quote.
Other
Questions
Customer privacy, online security, out-of-stock items, taxes, duties,
customs charges, gift orders, library orders, bookstore discounts,
visiting Acres U.S.A.
Contacting
Us
Phone, fax, mailing & shipping addresses, e-mail addresses
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