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Acres
U.S.A. is a family-owned business that's been a leading voice for
eco-agriculture for more than 40 years. When you purchase from us
you are supporting small enterprise and ecological publishing.
We are a real company, not a new "virtual"
company which takes orders and then passes them on to someone else
for fulfillment. We don't drop ship. We are not a storefront for
a big company. We inventory and ship every order ourselves. We answer
our own phones. And every book you see here is normally in the next
room ready to promptly send to you. We are eager to help you in
your search for eco-knowledge.
Thank you,
Fred C. Walters,
Publisher
Guarantee
& Returns
Your satisfaction is our goal. We guarantee that every item sold
is as described and of high quality. If you feel your purchase fell
short, please return it within 30 days (60 days for international
customers), packed well to ensure it arrives in resalable condition.
Indicate whether you would like an exchange, a refund (to your credit
card or by check), or as an Acres U.S.A. credit to hold for future
purchases. Please call or e-mail with specific questions.
Subscriptions
-- If you are unhappy for any reason, we will issue a refund for
all issues that we have not already mailed to you.
Books
-- Damaged books please call for return instructions. Disappointing
books must be received in resalable condition (no scuffs, cracked
spine, etc.); please wrap well!
Audio/Video
Tapes/DVDs -- Sorry, no returns for audio or video products
unless defective. Return to: Acres U.S.A., P.O. Box
301209, Austin, TX 78703-0021 (U.S. mail); or to Acres U.S.A.,
4031-B Guadalupe St., Austin, TX 78751 (UPS, etc.). Include
copy of original invoice noting reason for return.
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Ordering
Phone
Orders -- U.S. and Canada phone toll-free
1-800-355-5313, Monday-Friday, 8:30 a.m.-5 p.m. central time, and
our friendly staff will be able to advise you of availability and
answer any questions you might have. Or leave your order after hours
on our secure voice mail system for processing first thing the next
morning.
Mail Orders
-- Print this order form
(PDF document; download
PDF reader here) and then mail with your check, money order,
or credit card information. Please include a phone number or e-mail
address in case we have any questions.
Fax Orders
-- Print this order form
(PDF document; download
PDF reader here) and then fax your order 24 hours a day
to our secure fax machine at (512) 892-4448. Please include your
e-mail address or fax number in case we have any questions.
International
Orders -- Order from this website, fax your order to (512) 892-4448,
or phone to (512) 892-4400.
Payment
We only accept payment in U.S. dollars (for a conversion estimate
to 34 major currencies, click
here).
United States -- We accept personal check, money order,
Visa, MasterCard, American Express and Discover. Sorry, no COD orders.
Canada -- We accept credit cards and checks drawn
on U.S. banks specified in U.S. dollars. Sorry, but U.S. dollar
Canadian postal money orders incur a substantial charge when deposited.
Other Countries -- We accept credit cards and bank
drafts drawn on a U.S. bank in U.S. dollars.
Shipping
& Handling Charges
United States
Standard shipping (USPS), delivery in 5-10 days, $3.00 first
item, $1.00 each additional item.
Priority
Mail (USPS), delivery 3-4 days, $5.00 first item, $3.00 each
additional item.
Canada & Mexico
Priority Mail, usually 2-3 weeks, $11.00 first item, $4.00
each additional item.
Outside
North America (all countries except U.S., Canada,
Mexico)
Priority Mail, usually 2-3 weeks, $13.00 first item, $4.00 each
additional item.
Expedited
shipping & large orders
We will provide a quote.
Other
Questions
Customer privacy, online security, out-of-stock items, taxes, duties,
customs charges, gift orders, library orders, bookstore discounts,
visiting Acres U.S.A.
Contacting
Us
Phone, fax, mailing & shipping addresses, e-mail addresses
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